Terms & Conditions – Brandy Perfumes

Business Identity

BrandyPerfumes.com is the official online store of Brandy Designs, a perfume brand operated by Al Daiem Perfumes & Cosmetics Industry in the UAE. Throughout this website, “we”, “us”, and “our” refer to Brandy Designs / Brandy Perfumes.

Terms & Conditions

Welcome to Brandy Perfumes. By using our website and placing an order with us, you agree to the terms and conditions mentioned on this page. Please read them carefully before making a purchase.

These terms are made to keep everything clear between Brandy Perfumes and our customers.

About Our Products

Brandy Perfumes offers perfumes and fragrance products for men, women, and unisex customers. We try our best to show product details, prices, images, and descriptions as clearly as possible.

Please note that fragrance experience can be different from person to person. The smell, projection, and lasting of a perfume may vary depending on skin type, weather, usage, and personal preference.

Orders

When you place an order on our website, please make sure all details are correct, including your name, mobile number, delivery address, and selected products.

After your order is placed, our team may contact you for confirmation if needed. We reserve the right to cancel or refuse any order if the information provided is incorrect, incomplete, or if the product is not available.

Prices and Availability

All prices are shown in AED unless stated otherwise. We try to keep our prices and product availability updated, but sometimes errors may happen.

Brandy Perfumes reserves the right to update prices, offers, discounts, and product availability at any time without prior notice.

Payment

We offer Cash on Delivery in the UAE. Customers can place an order online and pay when the order is delivered.

Please make sure someone is available at the delivery address to receive and pay for the order.

Delivery

Brandy Perfumes delivers across the UAE. Delivery time may vary depending on your location, courier schedule, public holidays, and order volume.

We offer free delivery on orders above AED 100. For orders below AED 100, delivery charges may apply and will be shown at checkout.

Customers are responsible for providing correct delivery details. If the address or phone number is incorrect, delivery may be delayed or unsuccessful.

Returns and Exchanges

Returns or exchanges are handled according to our Returns Policy. If you receive a damaged item, wrong product, or face any issue with your order, please contact us as soon as possible with your order details and clear photos.

Products must be returned in their original condition where applicable. Used, damaged, or opened products may not be eligible for return or exchange unless there is a valid issue.

Product Images and Descriptions

We try to display product images and descriptions as accurately as possible. However, product packaging, bottle design, or color may look slightly different due to screen settings, lighting, or updates in packaging.

Website Use

You agree to use our website only for lawful purposes. You must not misuse the website, attempt to damage it, copy content without permission, or use it in a way that affects other customers or our business.

All website content, including text, images, logos, product names, and design, belongs to Brandy Designs / Brandy Perfumes unless stated otherwise. You may not copy or reuse our content without permission.

Customer Information

When you place an order, we may collect information such as your name, phone number, address, and order details. This information is used to process your order, arrange delivery, and provide customer support.

For more details, please read our Privacy Policy.

Limitation of Responsibility

Brandy Perfumes will always try to provide good products and service. However, we are not responsible for delays caused by courier issues, incorrect customer details, public holidays, weather conditions, or events outside our control.

We are also not responsible if a fragrance does not match personal preference, as perfume choice can be different for every customer.

Changes to These Terms

Brandy Perfumes may update these Terms & Conditions from time to time. Any changes will be posted on this page. By continuing to use our website, you agree to the updated terms.

Contact Us

If you have any questions about these Terms & Conditions, you can contact Brandy Perfumes customer support. We will be happy to assist you.

Brandy Perfumes — quality fragrances made with care.